Webinar – Revolutionizing Long-Distance Travel: How AI Elevates the CX
On Tuesday 18 March, GDMA hosted a webinar exploring how AI is revolutionizing the travel industry, specifically focusing on enhancing customer experiences for long-distance travelers. Our speaker, Axel Schulz, Head of AI and Data Intelligence Center at DB, explained how Deutsche Bahn collects more than 8 million customer feedback every year and how the…